Every year, employers walk into open enrollment thinking employees want plan details.

They don’t.

They want clarity:

• How much is this going to cost me per month?

• What’s changing from last year?

• What happens if I have a baby, go to the ER, or need surgery?

• Is my doctor still in-network?

When those questions aren’t answered clearly, people tune out — and that’s when HR gets bombarded with emails, confusion, and frustration.

After leading hundreds of open enrollment meetings across Oklahoma, I built a simple employee-facing checklist that ensures every meeting runs smoothly, employees stay engaged, and key questions are answered before they’re even asked.

This checklist covers:

• What to say first (so you immediately have the room’s attention)

• Real-life “what happens if…” examples that make plans finally make sense

• The one thing that predicts whether employees feel confident — or confused — after the meeting

If you’re hosting open enrollment this year, this checklist will save you time, reduce employee questions, and make your meeting a success.

Download the Open Enrollment Employee Checklist here
(No cost. Instant access.)